This Refund Policy is provided by BOTALPHA TECHNOLOGIES PRIVATE LIMITED, (herein referred as "Multyfi" or the "Company") that apply to your access and use of the Website www.multyfi.com (herein referred as "multyfi.com" or the "website") which is the property of the Company.

• FRAUDULENT /DECLINED TRANSACTIONS

  Multyfi reserves the right to recover the cost of service charges and lawyers’ fees from persons using the Site fraudulently. Multyfi also reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

• Refund Eligibility

  Refunds are only applicable to subscriptions purchased directly through multyfi.com website or authorized partners. Refund requests must be made within 30 days of the initial subscription purchase. Refunds are not applicable for renewals, upgrades, or promotional discounts.

• Contact Support

  To request a refund, please contact our support team at [support email] with your order details and reason for the refund. Verification: Our support team will verify your request and may ask for additional information to process your refund.

• Processing Time

  Once your refund request is approved, we will process the refund within 5-7 working days. The refund will be credited to your original method of payment. Processing time for the credit to appear in your account may vary depending on your payment provider.

• Conditions

  We reserve the right to refuse a refund if the request is made after the 30-day period or if the subscription has been significantly used or tampered with. In the case of any fraudulent activities or misuse of our services, refunds will not be provided, and the account may be terminated.